jittbuzz Privacy Policy
Protecting your personal information is our top priority. This policy describes in detail how jittbuzz collects, uses, and keeps your information secure.
1. Introduction and Scope of Policy
jittbuzz ("we", "our", "platform") operates a trusted online betting and casino service for users in Bangladesh. This privacy policy contains a full description of how we collect, why we collect, how we use, and how we keep secure the personal information you provide while using our website jittbuzz.lat.
This policy applies to our website, mobile version, and all our digital services. By creating an account on jittbuzz or using our services, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
We place the highest importance on the privacy of personal information and follow internationally recognised data protection standards. Our goal is to earn your trust and provide you with entertainment in a transparent, secure environment.
2. What Information We Collect
A Information Provided Directly
When you register on jittbuzz or use our services, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account number)
- Address and location information
- Transaction history and amounts
B Automatically Collected Information
The following information is collected automatically while you use our platform:
- IP address and device information
- Browser type and version
- Operating system information
- Session duration and pages visited
- Information obtained from cookies and tracking technologies
- Click patterns and usage behaviour
- Device identifier number (Device ID)
3. Purposes of Using Information
jittbuzz uses your personal information only for the following legitimate purposes. We never use your information for unnecessary purposes without your consent:
Account Management
Your information is used to create, verify and manage your account. Age verification (21+) and identity confirmation are part of this process.
Transaction Processing
Payment information is used for deposits, withdrawals and bonus payments. It is essential for ensuring secure transactions via bKash, Nagad, Rocket, Upay and bank transfer.
Customer Support
Your information is used to resolve your issues quickly through our 24/7 live chat support. Your previous contact history allows us to provide you with better service.
Security and Fraud Prevention
Your information is analysed to ensure account security, detect suspicious activity, and prevent unauthorised access.
Service Improvement
Collected information is analysed to improve the quality of our platform, add new games and features, and enhance the user experience.
Communication and Notifications
Email is used to deliver important updates, promotional offers, bonus information and policy change notifications to you.
4. Cookies and Tracking Technologies
jittbuzz uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: These are necessary to ensure the core functionality of the platform. They are used for maintaining login sessions, security verification and similar tasks.
- Functional cookies: These help remember your preferences and settings — such as language selection and display preferences.
- Analytical cookies: These are used to monitor platform usage and collect data to improve service quality.
- Session cookies: These are deleted automatically when the browser is closed; they are used for temporary data storage.
You can disable cookies by changing your browser settings. However, please note that disabling cookies may cause some jittbuzz services to not function properly.
5. Sharing Information with Third Parties
jittbuzz never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:
Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, Upay and banking partners to complete transactions. This information is used solely for payment processing.
Legal Obligations
Information may be provided to authorities when required by a court order, government directive or legal investigation. In such cases we are required to act in accordance with the law.
Service Providers
Limited information is shared with contracted IT partners for our technical services. They operate under strict confidentiality agreements and may not pass information to any third party.
6. Data Security Measures
jittbuzz has implemented industry-leading technical and organisational measures to protect your personal information:
- SSL/TLS Encryption: Our entire platform is secured with 256-bit SSL encryption. All data exchanged between your browser and our servers is fully encrypted.
- Data Encryption: All stored sensitive information — particularly payment-related information — is kept secure through encryption.
- Access Controls: Only authorised staff can access your information. A log of every access is kept and reviewed regularly.
- Firewall Protection: Our servers are kept secure with advanced firewalls and cyber security measures.
- Regular Security Audits: Regular audits and penetration testing are conducted to ensure the security of our systems.
- Two-Factor Authentication: Two-Factor Authentication is available to activate as an additional security layer on your account.
Please note that complete security on the internet is never possible. We provide the highest level of protection, but no system is entirely free from risk. For this reason, we also ask you to keep your password confidential and change it regularly.
7. Data Retention Period
jittbuzz retains your personal information only for as long as necessary. We follow the guidelines below when determining the retention period for information:
- Active account information: All information is retained for as long as your account remains active.
- Closed account information: Financial transaction records are retained for a defined period after account closure in accordance with legal requirements.
- Identity verification documents: This information may be retained for an extended period to meet regulatory requirements.
- Log files: Security-related log files are generally retained for up to 90 days.
- Marketing consent: After you opt out of marketing communications, your request is recorded and your information is deleted accordingly.
8. Your Rights
As a jittbuzz user, you have the following rights regarding your personal information:
Right of Access
You have the right to know what information we hold about you. Upon request, we will provide you with a complete data report.
Right to Rectification
If any of your information is incorrect, you may request a correction. We will update the information as soon as possible.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object
You may object to marketing communications or certain types of data processing.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted.
To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 working days.
9. Protection of Minors
jittbuzz is for persons aged 21 and over only. We do not intentionally collect any personal information from minors. An age verification process is active at registration and accounts belonging to minors are closed immediately.
If you become aware that a minor has registered on our platform, please notify our support team without delay. The relevant account and information will be deleted promptly.
10. Policy Changes and Updates
jittbuzz may update this privacy policy from time to time. We include a "Last updated" date at the top of the policy so you can stay informed about the most recent changes.
If any significant changes are made, we will send a notification to your registered email address and display a special notice on the platform. If you continue to use our services after the changes, it will be assumed that you have accepted the updated policy.
If you disagree with any change, please stop using our services and request that your account be closed. We will respect your decision.
11. International Transfer of Data
Your information may be stored and processed outside Bangladesh for the operation of jittbuzz services. Wherever your information is processed, we ensure that the same standard of privacy protection is maintained.
We only transfer information to countries or service providers that meet adequate data protection standards. All international data transfers are completed through encrypted channels.
12. Responsible Gaming and Use of Information
jittbuzz is committed to responsible gaming. If we identify potentially problematic behaviour by analysing your gaming patterns and financial transaction data, we may take steps to offer you support.
This type of data analysis is entirely for your wellbeing and protection — not for any commercial purpose. To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy-related Contact Us
If you have any questions, concerns or requests to exercise your rights regarding this privacy policy, please contact our support team. We will respond as quickly as possible.
Manage your account security and privacy settings.
Log In to Your Account